Legal Notice

Name: Es Blau Cadaqués
Address: Calle Vigilant, 12, Cadaqués, Catalunya, 17488, ES
Telephone: +34 621 660 981

IDENTIFYING DATA OF THE INFORMATION SOCIETY SERVICE PROVIDER
In accordance with the provisions of Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI), we inform you of the following: esblaucdq.com is an Internet domain whose management and operation is carried out by the company ESBLAU CDQ S.L., with CIF/NIF B70879259, registered in the Mercantile Registry in VOLUME 49211, FOLIO 95, SHEET B 611757, ENTRY 1, company located at C/Tenerife 25, Sant Cugat del Vallès (CA) – 08172.
Tel.: +34 621 660 981, email: admin@esblaucdq.com. ESBLAU CDQ S.L. holds all necessary permits and licenses to operate as a travel agency. Use of the services on the website esblaucdq.com implies express and unreserved acceptance of each and every one of the provisions contained in this “Legal Notice”.

EXPRESS AND UNRESERVED ACCEPTANCE
Use of the website esblaucdq.com confers the status of user and implies full, express, and unreserved acceptance of each and every one of the provisions included in this Legal Notice, in the version published on esblaucdq.com at the time the user accesses the website. esblaucdq.com reserves the exclusive right to modify this “LEGAL NOTICE” as often as it deems necessary and without prior notice. Therefore, users are advised to read these provisions before using the website esblaucdq.com.

GENERAL INFORMATION AND WEBSITE USE
This Legal Notice governs the use of this website, esblaucdq.com, and ESBLAU CDQ S.L. reserves the right to modify, limit, or cancel the terms and conditions applicable to the website. esblaucdq.com reserves the right to deny or withdraw access to the Portal and/or the Services at any time and without prior notice to users or clients who violate this Legal Notice. The conditions set forth in this LEGAL NOTICE are governed by Spanish law. The courts of Reus (Tarragona) shall have jurisdiction over any dispute arising from these conditions, Except where, pursuant to Royal Legislative Decree 1/2007 of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users, the client or user of the website and/or the services offered therein is considered a consumer, in which case the courts of the consumer’s domicile shall have jurisdiction. This website is intended solely and exclusively for the personal use of its users. Its modification, reproduction, duplication, copying, distribution, sale, resale, and any other form of exploitation, whether for commercial or non-commercial purposes, is prohibited. The user agrees not to use this website for illegal or prohibited purposes. In particular, the website user agrees that they may only use the website for their own personal use and that any products or services purchased through the website will be for their own use or consumption, or for the use or consumption of persons on whose behalf they are legally authorized to act and contract. The user may not resell products or services purchased through the website to other persons.

DISCLAIMER AND LIMITATION OF LIABILITY
The information and services included on or available through the website may contain inaccuracies or typographical errors. To the extent legally permissible, esblaucdq.com shall be exempt from liability for any damages that may result from such errors. Changes are periodically made to the information contained herein. esblaucdq.com may make improvements and/or changes to the services or content at any time.

USE OF PHOTOGRAPHS AND ILLUSTRATIONS
esblaucdq.com makes every effort to ensure that the photographs and illustrations displayed on its website accurately reflect reality and provide a visual representation of the services it offers. The purpose of including these images is to give the client a more detailed understanding of the services they have contracted. However, these photographs should not be considered an exact description of the services but rather a general guideline.

INFORMATION REGARDING EXTERNAL LINKS
If the esblaucdq.com website contains links or hyperlinks to other internet sites, esblaucdq.com will not exercise any control over such sites and their content. Under no circumstances will esblaucdq.com assume any responsibility for the content of the links, nor will it guarantee their technical availability, quality, reliability, or accuracy. esblaucdq.com assumes no responsibility whatsoever arising from the user’s use of or visit to third-party websites. Any use of a link or access to a third-party website is done at the user’s sole discretion and risk. esblaucdq.com does not recommend or guarantee any information obtained through a link external to its own website, nor is it responsible for any loss, damage, claim, or injury arising from the use or misuse of a link, or from the information obtained through it. Furthermore, the inclusion of these external links does not imply any type of association, merger, or partnership with the linked entities.

DISCLAIMER FOR SERVICE OUTAGES OR WEBSITE MALFUNCTIONS
esblaucdq.com is not liable, under any circumstances, for damages of any kind that may arise, including but not limited to: possible errors or omissions in the content; temporary or total unavailability of the website; business losses due to any technical defect on the website; or the transmission of viruses or malware. esblaucdq.com does not guarantee that the content hosted on the website is free of errors or technical defects, nor is it responsible for any expectations that users may have regarding the use of the website.

PRICES AND TAXES: Unless otherwise stated, the prices shown in the offer visible to the customer are the final prices per person and stay (VAT included) that the user must pay to esblaucdq.com. However, the local authorities of certain Autonomous Communities may levy additional tourist taxes that must be paid in the place where the trip is made. The offers displayed on the website will indicate all the concepts included in the reservation, therefore, any other service not detailed in the offer will be understood as not included and will not form part of the contract. Unless the offers expressly indicate otherwise, any “extra” or additional service offered by the different service providers or suppliers will not be included in the contract and, where applicable, will be the sole responsibility of the customer and will be paid directly by the traveler to the supplier. esblaucdq.com may decline all contractual liability in the event of typographical or numerical errors in its offers that constitute a manifest and obvious error that could not go unnoticed by the average user. In these cases, esblaucdq.com will act with due diligence and speed to resolve the possible error.

SECURE ONLINE SHOPPING: Security is a priority for esblaucdq.com, so we make every effort to ensure that our transaction processes are secure and that your personal information is protected.

COMPLAINT MANAGEMENT: To manage complaints related to the use of this website and the contracts made through it, the customer or user must contact the customer service department by sending their complaints/claims through the contact section found on the esblaucdq.com website or by email to admin@esblaucdq.com. Furthermore, in accordance with the provisions of Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes, we inform you that the European Commission provides an online dispute resolution platform that is available at the following link: https://ec.europa.eu/consumers/odr/. Consumers may submit their claims through the online dispute resolution platform. If any clause included in this LEGAL NOTICE is declared totally or partially null or ineffective, such affectation will not be extended to the other provisions that are not considered null.

SUGGESTIONS
At esblaucdq.com, we care about the quality of our services and the comfort of our customers. That’s why we’ve added a contact section to our website so you can send us your suggestions for improving our services. You can also send your feedback to hola@esblaucdq.com. Remember that if you have a reservation and need to manage it, the quickest and easiest way is through the contact section. If you email us to manage your reservation, it may take longer to receive a response.