Legal Notice

IDENTIFICATION DATA OF THE INFORMATION SOCIETY SERVICE PROVIDER
In accordance with the provisions of article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI), we hereby inform you of the following information: esblaucdq.com is an Internet domain managed and operated by the company ESBLAU CDQ S.L., with CIF/NIF B70879259, registered in the Commercial Registry in VOLUME 49211, FOLIO 95, SHEET B 611757, REGISTRATION 1, company located at C/Tenerife 25, Sant Cugat del Vallès (CA) – 08172.
Phone: +34 621 660 981, email: admin@esblaucdq.com. ESBLAU CDQ S.L. has the necessary permits and licenses to carry out the activities of a travel agency. The use by the user of the services contained in the website esblaucdq.com implies the express and unreserved acceptance of each and every one of the provisions contained in this “Legal Notice”.

EXPRESS AND UNRESERVED ACCEPTANCE
The use of the website esblaucdq.com attributes the condition of user, and implies the total express and unreserved acceptance of each and every one of the provisions included in this Legal Notice, in the version published on esblaucdq.com at the same time that the user accesses the Web. esblaucdq.com reserves the exclusive right to modify the “LEGAL NOTICE” as many times as it deems necessary and without prior notice. Therefore, the user is advised to read these provisions when deciding to use the website esblaucdq.com.

GENERAL INFORMATION AND USE OF THE WEBSITE
This Legal Notice regulates the use of this website esblaucdq.com and ESBLAU CDQ S.L. reserves the right to modify, limit or cancel the terms and conditions applicable to the website. esblaucdq.com reserves the right to deny or withdraw access to the Portal and/or the Services, at any time and without prior notice, to those users or clients who fail to comply with this legal notice. The conditions set out in this LEGAL NOTICE are subject to Spanish law. The courts of Reus (Tarragona) shall be competent to hear any dispute arising from these conditions, except where, in accordance with the provisions of Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users, the client or user of the website and/or the services displayed therein has the status of consumer or user, in which case the courts of the consumer’s domicile shall be competent. This website is intended solely and exclusively for the personal use of users. Its modification, reproduction, duplication, copying, distribution, sale, resale and any other form of exploitation, whether for commercial or non-commercial purposes, is prohibited. The user undertakes not to use this website for illegal or prohibited purposes. In particular, the user of the website accepts that he/she may only use the website for himself/herself and that the products or services acquired through the website will be intended for his/her own use or consumption or for the persons on whose behalf he/she is legally authorized to act and contract. The user may not resell the products or services acquired through the website to other persons.

WAIVER AND LIMITATION OF LIABILITY
The information and services included or available through the Web pages may include inaccuracies or typographical errors. esblaucdq.com shall be exonerated, to the extent legally possible, for any possible damages that may be caused by the aforementioned errors. Changes are periodically incorporated into the information contained. esblaucdq.com may introduce improvements and/or changes to the services or content at any time.

INTELLECTUAL AND INDUSTRIAL PROPERTY AND TRADEMARKS
All content, web codes, photographs, brands, logos, drawings, designs, and any type of similar information that appears on the esblaucdqa.com website are protected by intellectual and industrial property rights and are expressly reserved for ESBLAU CDQ S.L. or, where applicable, for the natural or legal persons who appear as authors or holders of the aforementioned rights. Violation of the above rights will be prosecuted in accordance with the provisions of current legislation. Any use of the content of the esblaucdq.com website is strictly prohibited, including the reproduction, modification, distribution, transmission, subsequent publication, exhibition or representation in whole or in part of the same, for uses other than legitimate information or contracting by users of the services offered. Likewise, any type of use of the images contained therein is strictly prohibited.

USE OF PHOTOGRAPHS AND ILLUSTRATIONS
esblaucdq.com makes every effort to ensure that the photographs and illustrations displayed on its website correspond to reality and offer a visual representation of the services it sells. The purpose of including these images is to be able to offer the client a more detailed impression of the contracted services. However, these photographs should not be considered as an exact statement of the services but rather as a merely indicative parameter of the same.

INFORMATION ABOUT EXTERNAL LINKS
In the event that the esblaucdq.com web portal contains links or hyperlinks to other Internet sites, esblaucdq.com will not exercise any type of control over said sites and content. In no case will esblaucdq.com assume any responsibility for the content of the links, nor guarantee their technical availability, quality, reliability or accuracy. esblaucdq.com does not assume any type of responsibility derived from the user’s use or visit to third-party websites. Any use of a link or access to a third party website is carried out at the user’s own will and risk. esblaucdq.com does not recommend or guarantee any information obtained through a link outside its own website, nor is it responsible for any loss, damage, claim or harm derived from the use or misuse of a link, or the information obtained through it. Likewise, the inclusion of these external links will not imply any type of association, merger or participation with the connected entities.

DISCLAIMER OF LIABILITY FOR SERVICE OUTAGES OR WEBSITE MALFUNCTIONING
esblaucdq.com is not responsible, under any circumstances, for damages of any kind that may be caused by, for example: possible errors or omissions in the content; temporary or total lack of availability of the web portal; business losses due to any technical defect of the website; or the transmission of viruses or malicious programs. esblaucdq.com does not guarantee that the content hosted on the website is free of errors or technical defects, nor is it responsible for the expectations that users may have from using the website.

PRICES AND TAXES: Unless otherwise stated, the prices shown in the offer visible to the customer are the final prices per person and stay (VAT included) that the user must pay to esblaucdq.com. However, the local authorities of certain Autonomous Communities may levy additional tourist taxes that must be paid in the place where the trip is made. The offers displayed on the website will indicate all the concepts included in the reservation, therefore, any other service not detailed in the offer will be understood as not included and will not form part of the contract. Unless the offers expressly indicate otherwise, any “extra” or additional service offered by the different service providers or suppliers will not be included in the contract and, where applicable, will be the sole responsibility of the customer and will be paid directly by the traveler to the supplier. esblaucdq.com may decline all contractual liability in the event of typographical or numerical errors in its offers that constitute a manifest and obvious error that could not go unnoticed by the average user. In these cases, esblaucdq.com will act with due diligence and speed to resolve the possible error.

SECURE ONLINE PURCHASE: Security is a priority for esblaucdq.com, so we make every effort to ensure that our transaction processes are secure and that your personal information is protected.

COMPLAINT MANAGEMENT: To manage complaints related to the use of this website and the contracts made through it, the customer or user must contact the customer service department by sending their complaints/claims through the contact section found on the esblaucdq.com website or by email to admin@esblaucdq.com. Furthermore, in accordance with the provisions of Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes, we inform you that the European Commission provides an online dispute resolution platform that is available at the following link: https://ec.europa.eu/consumers/odr/. Consumers may submit their claims through the online dispute resolution platform. If any clause included in this LEGAL NOTICE is declared totally or partially null or ineffective, such affectation will not be extended to the other provisions that are not considered null.

SUGGESTIONS
At esblaucdq.com we care about the quality of our services and the comfort of our clients, which is why we have enabled a contact section on our website so that clients can send us their suggestions to improve our services. You can also send us your contributions to hola@esblaucdq.com. Remember that if you have a reservation and want to make any arrangements, the quickest and most efficient way is through the contact section. If you write to this email for reservation management, it is possible that it may take longer to receive a response.